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Questions about your skin, your order, or a partnership. Our team answers personally, with care, within a day. You are in good hands.
Quick answers
Is the skin analysis really free?
Yes. Your first full analysis (consultation + photo) is free, forever, with no account or card. Cherise Plus unlocks daily face scans, your skincare tracker, unlimited products of your own in your routine, and priority guidance.
How does delivery work?
For now we deliver across Cameroon: 1 to 2 days in Douala, 2 to 3 days in every other city. Worldwide delivery opens as we grow, and you get updates at every step.
Is my photo private?
Your photo is used only to analyze your skin and is never shared or sold. You can request deletion at any time. See our Privacy Policy.
Do you diagnose skin conditions?
No. Cherise matches skin types and cosmetic concerns to products. For medical conditions, persistent acne, eczema, anything painful or changing, please see a dermatologist.